Why Book With Us

Online and in business since 1998, Go2Africa provides a comprehensive travel service for South Africa, Southern Africa, East Africa and the Indian Ocean Islands.

Based in Africa we're extensively travelled and able to provide up-to-date and accurate information. We tailor-make all vacations based on what you tell us you're looking for and what we know.

Once booked and confirmed we'll send you just one invoice for all your travel services. You will not be levied any merchant fees or foreign exchange conversion fees.

15 Excellent Reasons to Book With Us:

1. We know the industry and Africa inside out.
2. We offer complete financial protection to our travellers.
3. We are a reputable and reliable company.
4. We are fully accredited.
5. We strive to exceed your expectations.
6. We will personalise an itinerary to suit you.
7. We have firsthand knowledge and experience of Africa.
8. You will deal with an expert in the area you wish to visit.
9. Choose your communication method: phone or email.
10. We provide a secure online payment system.
11. We require only two easy payments to secure your booking.
12. We only work with the best in the industry.
13. We are on standby 24 hours a day, 365 days a year.
14. We don't charge credit card merchant fees.
15. We can book your international flights to Africa and within Africa.

1. We know the industry and Africa inside out, and are pioneers in the online travel business. Go2Africa has been creating African safari holidays for over 10 years and because we are based in Cape Town, South Africa we are close to our suppliers and know them well. We travel extensively to the African destinations that we sell, assessing all hotels, lodges and services personally.

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2. Go2Africa offers complete financial protection to our travellers with our default insurance policy.

Our advice to travellers is: do not hand over money to a travel company or service provider that is unable to provide you with comprehensive financial protection and don't be fooled by empty or shallow promises linked to association membership or years of trading. Insist upon comprehensive, insured protection.

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3. Go2Africa is a highly reputable and reliable company with hand-picked African Safari Travel Experts with excellent experience and credentials. Go2Africa has been recommended as the preferred Africa Travel Company by many of Africa's top travel brands such as, CCA, Wilderness Safaris, Orient-Express, Mala Mala and Singita Game Reserves.

Our online reputation precedes us; have a look at what our travellers say about us and the service we provide on our Traveller's Reviews page and on Fodors and Trip Advisor.

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4. We're fully accredited with international and regional travel organisations whose job it is to ensure we deliver to predefined minimum industry standards . We hold accreditation with SATSA (Southern Africa Tourism Services Association), ATTA (African Travel and Tourism Association) and ASTA (American Society of Travel Agents).

While SATSA is a quality association dedicated to providing and maintaining the highest possible standards of service within the South African tourism industry, it does not provide adequate or comprehensive financial protection.

Company statements such as, "Bonding has long been a problem for African-based Tour Operators trying to attract international visitors, particularly those from Europe, which are protected by bonding agencies abroad. I am proud to announce that through our SATSA affiliation, we are now a bonded agency, completing the circle of a one stop travel shop to Africa” are misleading.

Although the bonding statement is true, what isn't stated is that this bonding is completely inadequate. Each bonded company pays a mere R400 a year for cover. This provides a maximum of R1 500 000.00 cover to be shared by all travel companies and travellers within the industry(eg. natural disaster); a maximum of only R300 000.00 cover per unfortunate event(eg. airline financial failure); and a maximum of R75 000.00 cover for each individual traveller no matter what the claim. This is far from adequate cover for your holiday, unlike our comprehensive financial protection.

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5. You are our priority: building a relationship with you, satisfying your needs and exceeding your expectations is extremely important to us. We do this so well that the majority of our clients are either repeat clients or referred by friends, family and colleagues who have travelled with us before.

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6. Nothing is too much trouble for us; we respect your time and money. We will personalise an itinerary to suit the most discerning traveller, customising it to your requests and your dreams.

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7. Our passionate African Safari Experts travel extensively around Africa, visiting the different areas and what they have to offer. They have intimate, firsthand knowledge and experience of the products and destinations we sell - enabling us to provide you with the best advice.

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8. Our African Safari Experts specialise in different areas. This means that when you send us an enquiry you'll be contacted by an expert in the area you've expressed an interest in. No wasting time while being given the run-around by people who don't know the situation on the ground!

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9. We provide you with your choice of communication with us, either via email or telephone.

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10. We provide a secure and easy online multi-currency payment system that protects your details and information. There is no need to worry about exposure to credit card fraud or identity theft by faxing personal details, copies of credit cards or banking details. There is also no hassle with bank wires or electronic transfers. And by paying in multiple currencies there are no hidden conversion fees, except those charged by your own bank.

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11. Our easy payment plan requires only a 30% deposit upon booking and the remaining 70% to be paid 60 days (2 months) prior to travel. A few exceptions to this may occur, for example to confirm flights or peak season travel, but these are limited and advised at the time of booking.

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12. We conduct regular surveys among our travellers to ensure that we only work with the best, and that our suggestions are aligned to your personal expectations. We're open to your suggestions towards improvement and welcome constructive criticism (big or small).

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13. Sometimes the unexpected happens and things may go wrong before or on vacation - like unforeseen illness or your luggage being lost by the airline. But rest assured, we're on standby 24 hours a day, 365 days a year for emergency assistance. We will facilitate assistance wherever required, even for those parts of your vacation that you didn't book through us.

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14. In another effort to save you from unnecessary costs, we do not charge credit card merchant fees when you pay your deposit or final payment.

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15. Our dedicated flights team can book your flights to and from Africa; as well as within the continent, both international and domestic. They maintain a steady finger on the pulse of international air travel and scour the airlines for the best prices possible.

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