Thought I should let you know that we were very upset with the way we were treated at Sun City. When we arrived, they informed us we had been upgraded to the Palace. You may find this strange, but we did not want to be upgraded. We have stayed at the Palace before, and didn’t like it. Which is why we booked Cascades with you. If we had wanted to stay at the Palace, that is what we would have booked. They did not get it!! I said they could not take our money and not give us what we booked.
We did not enjoy our stay there. We find it dark, and fake!
Excellent trip, The Palace was as good as ever
I only have one word to describe our experience: WOW!!! We all absolutely loved and enjoyed our stay at the palace, it was more than anything we had imagined or even thought of. It’s beautiful, clean and well maintained. The staff are friendly and the food was great. The activities are out of this world and unfortunately we didn't have a lot of time to do all of them, but we enjoyed everything that we took part in. My older son didn't want to come out of the beach and the younger son would have slept in the entertainment centre.
Thank you for making the booking for us and recommending as you did. Your efforts are so appreciated and should we plan for another visit, we will definitely consult with you. Your service was exceptional, please keep up your standards.
We did enjoy our weekend at Sun City. We were most surprised that for such a large resort, which was fairly booked out we never felt crowded. There was always plenty of room and everywhere we went the service was friendly and excellent.
We therefore very much enjoyed the variety and excellence of all the restaurants.
I can recommend the Maze with the beer tasting at the artisan brewery at the end.
Thanks also for your efficient assistance with our, quite late, booking.
I want to thank you for your arrangements.
Great stay at Sun City.
It was all wonderful. Room was big and clean, and breakfast was nice. The hotel looked like a castle and my son was excited to be able to see the outside as well.
I did not see all the big 5 however I managed to see 3 of them, I enjoyed the view of a lion crossing the road just in front of us.
The ranger was professional and friendly.
The golf course was nice and clean, it’s the most beautiful golf course I have ever seen.
I enjoyed it except for my score.
The weather something is out of our control. Unfortunately we could not enjoy the pool enough, however my son enjoyed some pool waves roughly for.
It was the most perfect stay for my last memory in RSA.
Nice to hear from you again!
Our trip to SA and in particular Sun City was awesome and everyone thoroughly enjoyed themselves! We’re definitely planning on returning in the new year to celebrate our first wedding anniversary and I’ll touch base with you nearer the time to make the necessary arrangements.
Once again, thank you for your assistance in arranging a dream holiday.
Our 1st holiday started at The palace of lost city at Sun city lovely place we had 2 great nights
Thank To go2africa everything went as planed. Lovely hotel lovely Staff.
It was our second stay at the Palace, and it was once again a wonderful experience. We very much hope to come back to South Africa and stay there again in the future.
There is one wonderful experience, I would like to point out:
On Oct 16 we had breakfast at the beautiful Crystal Court. As our waiter Barnabas had realized, that we were on honeymoon, he spontaneously organized a "traditional African wedding dance" throughout the Crystal Court for us. The other waitresses and waiters of his shift joined us singing and dancing for one round inside the Crystal Court. This was an absolutely wonderful experience and "wedding gift" for us! For this excellent service we once again would like to express our cordial thanks especially to Barnabas and to the other waiters and waitresses who took part in this.
At any time I would recommend staying at the Palace, especially having breakfast at the Crystal Court.
Once again, thank you very much for your support.
We thoroughly enjoyed our short stay at Sun City at the Palace. Forgotten how lovely it is to be there in such beautiful surroundings. Our two days should have been four. Such a pleasure to be in a calm Oasis after four weeks "on the road" in other parts of Africa.
Must be a massive management job to staff and maintain the complexes and present a product that gives so much pleasure.
Staff at all times efficient and friendly really can't speak highly enough of all involved.
Firstly I must thank you for everything, we had such a great time in Sun City! On our arrival we were upgraded to the palace of the lost city. We thoroughly enjoyed our stay everyone was so nice and helpful the service was that meant for royalty. It was our first time so we were not sure what to expect but we definitely left there content. Thank you again we are definitely gonna go back soon.