Conceived as the splendid ruins of an ancient but mythical African tribe who once supposedly ruled the surrounding Pilanesberg mountains and fertile savannah, The Palace of the Lost City is the premier hotel in the action-packed Sun City resort complex. An easy drive or shuttle from Johannesburg or OR Tambo International Airport, it makes an unforgettable ‘pit-stop’ after a safari or an exciting holiday for honeymooners, couples and even multi-generational families who require ‘something for everyone’.

‘The Palace’, as it is affectionately known, is known for its striking elephant guard of honour who line the drive up to the hotel where a life-sized bronze sculpture of Shawu – one of the Kruger National Park’s ‘Magnificent Seven’ elephants known for their enormous tusks – regally stands. Beyond Shawu rise the domes and towers of the hotel – with views over the classic Highveld landscape – while cascading waterfalls and streams trickle between them. Nearby is the incredible Valley of the Waves, where a powdery, golden sand beach and wave-action pool have been installed in the middle of the African bush. Golfers will enjoy tackling the two 18-hole championship courses (Sun City was the first golf tournament venue to offer a $1-million purse) while all guests will have a ball exploring the resort, which has 25ha of ‘jungle’ gardens, tennis and squash courts, horse riding, mountain biking, volleyball, hot-air ballooning, water sports, children’s activities (Crocodile Farm, Animal Worlds, Teenagers’ Club and a baby-sitting service) and a beauty salon.

Rooms range from Luxury Twins all the way to four magnificent Presidential Suites that boast features like Jacuzzis, saunas, hand-carved Canadian maple and walnut and sweeping views over the Grand Pool. Guests wanting a true slice of privacy should reserve the King Tower for sunset cocktails; situated in The Palace’s Leopard wing, it has awe-inspiring 360-degree views of Sun City – the perfect spot to kick off an intimate wedding reception or celebrate a significant birthday.

Recent accolades & press

  •  Member of Leading Hotels of the World


  • Opulent design
  • 2 championship golf courses
  • Water sports & animal encounters
  • Dawn hot-air balloon rides
  • Fine dining options & award-winning wine list
  • Wind Chime Wedding Chapel

interactive map



Guests at The Palace of the Lost City have access to all the facilities at Sun City, including the Valley of the Waves, the 18-hole course at the Gary Player Country Club, casinos, live shows, game drivers and nightclubs. Sports lovers are spoilt for choice between swimming, tennis, squash, horse riding, scuba diving, jogging, mountain biking, cycling, zip lining and volleyball.

There are playgrounds and playrooms for children and teenagers, while the Royal Salon, Grand Pool and Crystal Court are for the exclusive use of Palace guests. There are several wedding venues – including the Wind Chime Wedding Chapel and Palace Gazebo – and top-end shopping for art, jewellery and one-of-a-kind gifts.

General Facilities

    Babysitting service available
    Kids Club
    Laundry service
    Swimming Pool
    Wi-fi available
    Internet facilities


The fine frescoes and exquisite mosaics at The Palace are enhanced by the dining options. At Villa del Palazzo, enjoy Italian cuisine and live piano music while overlooking the Grand Pool while the Pool Deck Restaurant and Pool Cocktail Bar offer laid-back snacks and exotic African cocktails. Adjoining the Villa del Palazzo is the elegant Palm Court Lounge, which is perfect for aperitifs and nightcaps. At the Tusk Bar and Lounge, homage is paid to Shawu in the shape of extraordinary hand-carved teak tucks that soar about you and the live pianist. The showstopper at The Palace of the Lost City must surely be the Crystal Court, which is surrounded by floor-to-ceiling windows to afford diners views of the emerald jungle and shimmering waters, all the while savouring international cuisine. Within The Crystal Court lies the secret treasure of The Gold Room, a private dining sanctum for dinner à deux.

Luxury Twin Room

The Palace of the Lost City has 338 rooms, allowing guests to choose the option that best suits them. All rooms have en suite bathrooms with a shower and bath tub, mini bars, computerised safes, satellite TV, Internet access, air conditioning and 24-hour room service.’

Luxury Twin Rooms have twin beds and are perfect for travellers who are on-the-go from morning until evening.

Luxury Twin Room AMENITIES

Other Room Types

Superior Family Luxury Rooms have a king-sized bed with a convertible sofa.

Superior Luxury Rooms are fitted with a king-sized bed and a curved sofa.

Superior Luxury Pool-facing Rooms have a king-sized bed and views over the Grand Pool.

Junior Suites are fitted with a king-sized bed and convertible couch, as well as honour bars in the bedroom and lounge and have views of the garden and a guest toilet.

Ground-floor Superior Suites face the Grand Pool while those on the upper floors face the Lost City Golf Course. All Superior Suites have king-sized bed with en suite bathroom, separate lounge with dining area for four and a guest bathroom with a shower.

There are four Presidential Suites that span up to 250m² each and are fitted with two bedrooms and extras such as Jacuzzis, saunas, libraries, kitchenettes and marble bathrooms.

There are three wheelchair-friendly rooms and seven room that can interconnect.


  • Game drives
  • Golf
  • Live music & entertainment
  • Specialist guides
  • Boat excursions
  • Day tours
  • Elephant interactive experience
  • Motorised water activities
  • dates rates from board basis
  • 05 Jan 2015 - 30 Nov 2015 $175 Bed & Breakfast
  • 01 Dec 2015 - 17 Dec 2015 $185 Bed & Breakfast
  • 18 Dec 2015 - 29 Dec 2015 $250 Bed & Breakfast
  • 30 Dec 2015 - 01 Jan 2016 $290 Bed & Breakfast
  • 02 Jan 2016 - 03 Jan 2016 $250 Bed & Breakfast
  • 04 Jan 2016 - 30 Nov 2016 $185 Bed & Breakfast

Our rates are per person sharing unless we note differently.

Please note, additional room types are also available. Superior Luxury Room,Royal Suite,Superior Suite,Junior Suite,Paraplegic Room,Superior Luxury Pool Facing Room,King Suite,African Suite,Superior Luxury Family Room Request a quote for rate detail

Please treat all pricing as a guide only:

  • All rates are subject to availability and may change without notice
  • Single supplements may apply
  • Rates may be different for different room types
  • The most competitive rates for accommodation are available in our tailored packages

Request a quote or speak to one of our African Safari Experts for the best, most current rates available.

Traveller Reviews

  • Thought I should let you know that we were very upset with the way we were treated at Sun City. When we arrived, they informed us we had been upgraded to the Palace. You may find this strange, but we did not want to be upgraded. We have stayed at the Palace before, and didn’t like it. Which is why we booked Cascades with you. If we had wanted to stay at the Palace, that is what we would have booked. They did not get it!! I said they could not take our money and not give us what we booked. We did not enjoy our stay there. We find it dark, and fake!

    Pamela Lamb, March 2015
  • Excellent trip, The Palace was as good as ever

    George Charters, March 2015
  • I only have one word to describe our experience: WOW!!! We all absolutely loved and enjoyed our stay at the palace, it was more than anything we had imagined or even thought of. It’s beautiful, clean and well maintained. The staff are friendly and the food was great. The activities are out of this world and unfortunately we didn't have a lot of time to do all of them, but we enjoyed everything that we took part in. My older son didn't want to come out of the beach and the younger son would have slept in the entertainment centre. Thank you for making the booking for us and recommending as you did. Your efforts are so appreciated and should we plan for another visit, we will definitely consult with you. Your service was exceptional, please keep up your standards.

    Lindarose Mlotshwa, December 2014
  • We did enjoy our weekend at Sun City. We were most surprised that for such a large resort, which was fairly booked out we never felt crowded. There was always plenty of room and everywhere we went the service was friendly and excellent. We therefore very much enjoyed the variety and excellence of all the restaurants. I can recommend the Maze with the beer tasting at the artisan brewery at the end. Thanks also for your efficient assistance with our, quite late, booking.

    Helen Glover, December 2014
  • I want to thank you for your arrangements. Great stay at Sun City. Hotel/Room/Breakfast It was all wonderful. Room was big and clean, and breakfast was nice. The hotel looked like a castle and my son was excited to be able to see the outside as well. I did not see all the big 5 however I managed to see 3 of them, I enjoyed the view of a lion crossing the road just in front of us. The ranger was professional and friendly. The golf course was nice and clean, it’s the most beautiful golf course I have ever seen. I enjoyed it except for my score. The weather something is out of our control. Unfortunately we could not enjoy the pool enough, however my son enjoyed some pool waves roughly for. It was the most perfect stay for my last memory in RSA.

    Norimichi Shiki, December 2014
  • Hi Leanne Nice to hear from you again! Our trip to SA and in particular Sun City was awesome and everyone thoroughly enjoyed themselves! We’re definitely planning on returning in the new year to celebrate our first wedding anniversary and I’ll touch base with you nearer the time to make the necessary arrangements. Once again, thank you for your assistance in arranging a dream holiday. Kind regards Ally

    Ally Filer, November 2014
  • Our 1st holiday started at The palace of lost city at Sun city lovely place we had 2 great nights Thank To go2africa everything went as planed. Lovely hotel lovely Staff.

    Abdulhakim Omar, November 2014
  • It was our second stay at the Palace, and it was once again a wonderful experience. We very much hope to come back to South Africa and stay there again in the future. There is one wonderful experience, I would like to point out: On Oct 16 we had breakfast at the beautiful Crystal Court. As our waiter Barnabas had realized, that we were on honeymoon, he spontaneously organized a "traditional African wedding dance" throughout the Crystal Court for us. The other waitresses and waiters of his shift joined us singing and dancing for one round inside the Crystal Court. This was an absolutely wonderful experience and "wedding gift" for us! For this excellent service we once again would like to express our cordial thanks especially to Barnabas and to the other waiters and waitresses who took part in this. At any time I would recommend staying at the Palace, especially having breakfast at the Crystal Court. Once again, thank you very much for your support.

    Marc Lakomczak, October 2014
  • We thoroughly enjoyed our short stay at Sun City at the Palace. Forgotten how lovely it is to be there in such beautiful surroundings. Our two days should have been four. Such a pleasure to be in a calm Oasis after four weeks "on the road" in other parts of Africa. Must be a massive management job to staff and maintain the complexes and present a product that gives so much pleasure. Staff at all times efficient and friendly really can't speak highly enough of all involved.

    Jan Wilkins, October 2014
  • Firstly I must thank you for everything, we had such a great time in Sun City! On our arrival we were upgraded to the palace of the lost city. We thoroughly enjoyed our stay everyone was so nice and helpful the service was that meant for royalty. It was our first time so we were not sure what to expect but we definitely left there content. Thank you again we are definitely gonna go back soon.

    Reo Kebautlwile, October 2014

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Monique Wolstenholme

Monique Wolstenholme

Africa Safari Expert

"The flagship Palace of the Lost City, offers its guests excellent accommodation and fine dining experiences. The hotel offers 2 unique private dining venues, the Kings Tower and the Gazebo where you can enjoy romantic dinners. The perfect location to celebrate your honeymoon or anniversary."



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Read what our Travellers have to say

Hi Leanne Nice to hear from you again! Our trip to SA and in particular Sun City was awesome and everyone thoroughly enjoyed themselves! We’re definitely planning on returning in the new year to celebrate our first wedding anniversary and I’ll touch base with you nearer the time to make the necessary arrangements. Once again, thank you for your assistance in arranging a dream holiday. Kind regards Ally

Ally Filer, November 2014 >View more reviews