Cascades Hotel

Hello Samantha Welcome back It was absolutely awesome. It was perfect All the activities were great …. I have never did Zip lining or hot air ballooning because I’m afraid of heights … but I did it in sun city A well planned trip, thank yo u so much In future, I will plan all my trips with you Hope you had a fabulous time in Mauritius

'Mostly we absolutely loved it. Was wonderful arriving and being able to walk or take hotel transport anywhere. Lots of activities that kept everyone happy; we did not want to come home. Breakfast was great. Room service excellent (and decent prices) .'

From the way we were welcomed by our porter George, to the reception, the room and the breakfast, I was quite impressed by the personalised customer- friendly service by all staff members. We enjoyed the breakfast menu and the ambience in the Peninsu la Restaurant. During lunch at The Bar, the band sang us a song to celebrate our 15-year wedding anniversary.

Firstly, thank you for all your efforts in making our holiday to Sun City a very memorable one. It really exceeded my expectations. From our arrival, to checking in and out, everything was ever so easy. The staff at the Cascades were awesome. A brill iant experience. Once again, THANK YOU.

"We had a great time at the Cascades!"

"The Cascades was lovely, the housekeeping and room service staff were absolutely fantastic (especially that we had so many small kids), attending to our every need."

"We had a great time in Sun City at the Cascades Hotel!"

"The Cascades Hotel experience overall was very positive. The hotel is very central, service was excellent, and restaurants provided a wide array of choice."

The 2 days at Sun City were a marvelous end to our 3 weeks in Southern Africa. It is about 16 years since I stayed there last and it lived up to the billing I had given my wife. The member of staff that stood out for us was Lydia the Concierge, very helpful and friendly, a great asset. Thanks so much for making the plans and for the follow up.

"Wow the room you booked me was amazing! the balcony view was just incredible!!!"

"The stay was amazing, thank you so much for the wonderful Champagne and fruit/cheese platter for our anniversary it made the our day all the more special."

"Thanks for all your help. We thoroughly enjoyed our vacation and would definitely use your agency again."

"Holiday was great. Food / Meals were great. We tried the Indian, Italian and the Grill restaurants Golf course – lost city was a challenge and in great condition"

"Hope you are good.Just want to thank you for a awesome time that we had at the resort. We arrived back in Australia this weekend.Had a awesome time in South Africa. Again thank you for what you have done."

I just wanted to say thanks for all your efforts regarding. Everything went very smoothly and everyone was so kind and helpful it really made our holiday so rewarding. The Hotel was great, the Game Drive was also fantastic as were the various fa cilities available . We shall definitely return soon.

"Sun City is a whole other offering and after the incredible service that spoiled us at Madikwe; it was hard to “come back to reality”"

"Wow – THANK you so much for the note of welcome. I really had a great time at the Sun City and my son was even more happier! Thanks for your great service"

"Thank you for organising the above-we had an excellent stay. Thank you for following up so many times much appreciated. Next destination in Africa.... You let me know whats good."

"We had a wonderful holiday. Everything was perfect. Service, food, rooms etc… Thank you for everything."

"Our stay at the Cascades was wonderful. Thank you for the great service."

"Loved our vacation! Sun City is a very beautiful and wonderful place! Cascades Hotel is magnificent and has a very good service!"

"Sun City was great – the accommodation in the Cascades and the food / service was top class as expected and the game drive into the Pilansberg Reserve was fantastic with plenty of animals."

We had a very nice time at SunCity. Our kids loved it and made friends with all the staff. The staff were super friendly as in most of Africa. We visited the Palace Hotel one day for afternoon tea and were amazed at how beautiful it was and sad th at we were not staying there instead.

"We loved Sun City. It was a great first stop. We had a blast with the activities they had. We did the wave pool, zipline, safari/elephants, crocodiles etc."

We got back from our holiday last week and I wanted to thank you with the reservations. Everything went on smoothly.. We managed to follow all the directions to the resort area and we booked in without any problems. Thank you for the assistance and I will not hesitate to use the services of Go2Africa again!!

"Everything was really fine. Thanks a lot for everything. Their trip was perfect."

"The kids thoroughly enjoyed their time at Sun City and so did we. We were happy with our accommodations at the Cascades and had a lot of fun at the Valley of the Waves, the Maze and the Crocodile sanctuary."

We had a great time at Sun City. The resort was beautiful. The kids really enjoyed the Valley of the Waves and the many pools. We got lost in the maze and had a great time at the crocodile farm. The arcade in the entertainment center was also a h it with the kids. Sun City was definitely worth the trip and I am glad that we stayed for 4 nights as it gave us enough time to explore the entire resort.

"We had a great holiday thanks and Sun City was excellent!"

"Sun City was great fun and the Cascades was very comfortable and the staff were most helpful."

"Cascades - Good hotel, good resort although anymore than 5 days and might have got bored, a shame the golf course was closed - but it didn't distract from the enjoyment."

"Sun City was great fun and we all enjoyed ourselves."

"So when it s raining so much in Sun City, the list of activity is certainly reduced but we took time to relax. The Cascades was very good, and food in various restaurant was excellent."

We had a lovely holiday even thought we had heavy rain for most of our stay, but there isn't much you can do about that. We are seriously thinking about returning next February. The staff at all levels were fantastic , what ever you asked of them t hey delivered. They have revamped and changed the layout on the reception and bar areas, the outdoor bar area serves drinks and snacks until 11h00pm, it's a lovely area to sit and have a drink morning, noon and night. Our rooms were spacious and clean and had all that you needed for a great stay. The restaurant Santorini in the Cascades was fantastic we ate most evenings there. The menu was varied and plentiful , it catered for everyone. The service was also very good. I would recommend booking in advance as it was very busy almost every evening. I visited The Gary Player Spa , again the staff were very welcoming and helpful, I had a couple of treatments which were fantastic and some of the cheapest I've found. The breakfast at The Cascades had a wonderful selection and choice of food both hot and cold and what you couldn't find they would make it for you.

We had a great time at the Cascades Hotel where we were upgraded to a junior suite which was excellent. The staff at the hotel were incredibly helpful and efficient which made for a lovely holiday. The golf bookings went smoothly, it was just unfort unate that there had been so much rain which made the courses very soggy - luckily it only rained at night! We went on a safari drive which was well organised and went well and saw quite a lot of game.

The Cascades were great and a fantastic end to our vacation, and the prices were great, even my South African friends were amazed at the prices you got for us. Overall rating is very high 9.5/10. The staff, hotel, grounds and pools were immaculate. J ust needs better free Wi-Fi, but then that could be said for the whole of Africa (Were spoiled in Canada with that) thanks again and I’ll be recommending your services to all my South African and Canadian friends.

"Hotel was very nice and booking was exactly what we asked for and very well organized."

"We had a great time in Sun City and the rooms at the Cascades were great. The Valley of the Waves was great fun as was our experience at the Shebeen, which I had never done before."

"We had a great time at Sun City. The Cascades was a fabulous hotel, we had an upgraded room and enjoyed our time there. The food and ammenities were first class."

We had the best holiday of our life at Sun City. Our stay at the Cascades was superb and we enjoyed the sundowners. We enjoyed other activities at Sun City - we didn't have enough time to do everything but we had so much fun. Our experiences exceeded our expectations by far! And we will definitely got to Sun City again... As I'm writing this email Im re-living our time and I'm all smiles. We had a great time, we really had a great time and will definitely visit Sun City again.

"We had a great time both in Joburg and Sun City! The children loved every moment and we had nothing to complain about. The game drive went well we saw 4 of the big 5!! The waves were crazy - so all in all fantastic holiday."

"We really enjoyed our stay at the Cascades Sun City and your suggestion of Table Bay Hotel was fantastic and we enjoyed it."

"The Cascades is just wonderful and the staff is so friendly and customer service is of outmost importance to them. There is honestly nothing I can critique on. The whole Sun City resort and staff is like a gem in Africa."

"We had a really fantastic stay. Thank you so much and we look forward to going again."

"We had the most amazing stay at the Cascades, it will really be a holiday we will never ever forget. The service we got was amazing."

We had a fantastic time at Sun City, thank you, there was a huge array of activities for the children, which made for a very relaxing holiday! The transfers were super, and we definitely felt Cascades was the correct hotel choice for us, largely due to its location next to the Entertainment Centre and proximity to the Valley of the Waves. We are hoping to return next Christmas time, so I will be in touch with you in due course.

"The hotel was good and area was nice... perfect for a few days!"

"Sun City was WOW. Yes we were able to arrange transport and had a safe journey. Thanks a lot for arranging Cascades for me it was worth it."

"I had a nice stay at the Cascades."

"It was a great weekend we enjoyed every moment we had, it was a good experience!"

"Madikwe and Sun City were our first stops and were fabulous!"

"It was sooooo nice! Thank you so much for everything you done for us and a big congratulations for the staff as well, who made us feel like home with mom :-)"

"We loved Sun City."

The place is huge and very beautiful. These hotels are really beautiful and we could notice that everywhere there were special details everywhere we looked. The service was also good. On the first day we had the chance to have dinner at The Palace of the Lost City and on the second day, we went to the gigantic pool of the Valley of the Waves and enjoyed all the amuses they had to offer. We would recommend this hotel to people who want to have a good time and relax. In summary, our stay in this hotel was according to our expectations.

"The trip was great and I was most impressed with the people who are genuinely friendly and helpful. Everything you worked out was exactly as expected."

"The trip to Sun City was brilliant. We all enjoyed this, and have just got back to the UK from SA."

"Sun City was wonderful!"

"It was very nice. We enjoyed the hotel very much."

The Cascades was a wonderful experience. The staff were really attentive and extremely polite and professional. The rooms were exquisite and my balconey view was like looking out over paradise. The facilities were wonderful. I played tennis on a gre at court with a brilliant instructor, and the pool was lovely, although too cold for us West Africans used to heat all year round. The dining was good, and we enjoyed the hotel buffet breakfasts with its lovely staff,and the restaurant Santorini and fishmonger for its incredible sushi. The kids and I enjoyed the games at the entertainment centre. We enjoyed a movie at the cinema, and the kids stuffed burgers at the convenient fast food outlets. The mini mall was great because we got to buy some well needed warm clothes and also have a pharmacy close by for convenient little buys. The safari was the highlight of the trip, as we were able to safely watch the animals with an experienced guide. So all and all, attention to detail and the constant care from the concierge made this a go to, and definitely a return journey for us. Well done Sun City staff.

"Cascades: we visited wonderful places and the hotels/lodges were amazing."

"Thank you so much. We had a lovely weekend and the kids were very impressed. We were upgraded from two rooms to the Flamingo Suite. Nothing can beat that experience. If you had anything to do with that, I want to thank you."

"They treated us like royalty. All I can say is that we're very grateful."

"All was well, thank you. The suite was very nice and spacious."

"The Cascades was great as well, being right next to the entertainment centre we were close by to everything."

"The accommodation was excellent."

"Cascades: great hotel, great people, staff was very helpful. Nice and quiet. I'd go back."

The Cascades Hotel, it is just absolutely great!! We enjoyed very much our stay in the hotel. The workers were nice, helpful and reliable. It was good to receive phone calls from the hotel to make sure that we were fine. The restaurant Santorini in t he hotel was absolutely excellent. We loved all what we ordered there. Their fillet of kingklip, fillet of sole and french fries were just the best ever! However, I found that the persons in charge of cleaning up the room including bathroom always missed to put or recharge the equipment of the room (glasses of wine, mineral water, gel bath, etc). The bed of the children was not comfortable either. I suggest to change the spiral of the bed as it was too bended and therefore it was not good for our back.

"Cascades was very nice, excellent service and organization,very nice restaurant "Santorini", we just did not like the valley of waves because was very crowded however Sun City has a very nice environment. Breakfasts are a must in both places."

"We had a wonderful stay, our expectations have been exceeded."

We had a wonderful time! The Cascades service was excellent. We enjoyed the Game Reserve next door and had dinner in the Lost City Hotel on our last evening. Stuart played golf and managed to book another Tee time at the Gary Player which he thought was one of the best courses he had ever played!

"We had a wonderful time as always at Sun City. I have nothing negative to say at all."

"Everything has been perfect so far. We have done loads of fun activities and are always shattered by the end of the day. We are sad that it will all end after tomorrow."

"The accommodations, food, and service was impeccable. I would LOVE to do it again."

Sun City Cascades - another amazing place and complex - our children just loved the water slides and wave pool and we didn't mind them too much either! Heather and I had a game of golf on the Gary Player course together which was very nice and relaxi ng. We think the Cascades was definitely the best option for our family and a perfect end to our holiday. Again, for a family of four I would probably suggest going for another or bigger room to the one we had.

"This is one of the destinations I would recommend everybody should see in their life time. All went very well, we enjoyed every minute at this amazing place!"

"Had a great time in SA and Sun City was fantastic. No problems at all."

Our vacation in the Cascades hotel Sun city was amazing, no words to describe. As we entered the room a plate of fruits & a bottle of champagne were waiting for us. We had a beautiful room and we found the hotel to be very good and the service and st aff very friendly. The area was very well maintained and the only down side is that we had only one night stay, we wish to come back for more.

"We had an extremely enjoyable time at Cascades, the venue was good and the staff delightful."