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Role introduction

Go2Africa is recruiting a Product Information Administrator! This role will support the Product team members with the production and task administration cycle. The Product Information Administrator will strive to enhance effectiveness, efficiency, and achievement of set objectives.

Candidate requirements

Experience

Essential

  • Proven track record of success in administration, project co-ordination, task management, & time management
  • Travel industry experience in either lodges, hospitality, agency, or operator
  • Geographical knowledge of South Africa and Africa’s top tourist destinations

 

Qualifications

Desirable

  • Tertiary Degree in Travel and Tourism, or related field

Functional responsibilities

Key performance areas

  • Inbox administration
  • Rates
  • Contracts
  • General administration assistance
  • Fast Tracks
  • Research and requisition assistance
  • Data capture and information processing
  • System maintenance
  • Reporting

 

Responsibilities

Inbox Administration

  • Facilitation of G2A Product Team inbox
  • Info sharing to marketing, sales & production
  • Recording and reporting on information received

 

Rates

  • Sourcing from suppliers
  • Vetting of information received
  • Queuing through to Production for loading

 

Contracts

  • Facilitation of contracts received
  • Liaison between Finance and Production for supplier terms
  • Negotiation of terms
  • Signing of contracts / documents
  • Saving on SharePoint & reporting on signed contracts

 

General Administration Assistance

  • Assist team with overflow workload
  • Collate weekly information for sales communication newsletters

 

Fast Tracks

  • Facilitation of fast-track process: requesting info from supplier, collating and sharing with production
  • Reporting

 

Research and Requisition Assistance

  • Online research (Trip Advisor, product* websites)
  • Email Communication & Information Gathering (Images, Rates, Fact Sheets)
  • Information comparison of rates & payment terms

 

Data Capture and Information Processing

  • Source & process information via the production team for website for product* changes & updates

 

System Maintenance

  • Updating of Eddy / Baz information
  • Recosting of packages & reporting

 

Reporting

  • Pulling reports from systems, assessing data and reporting on data

 

Notes

  • *Product can refer to a lodge, tour, transfer service or any other ‘product’ or ‘service’ we purchase from a supplier
  • **A package is a selection of hotels, lodges, activities, flights, and transfers combined together

How to apply

To apply, please e-mail the following to recruitment@go2africa.com :

  • CV
  • Academic transcripts
  • Covering letter

 

Please clearly state the role (“Product Information Administrator”) in the e-mail subject line.

 

We are looking forward to hearing from you!