Role summary

Go2Africa’s Sales Team Leader will be responsible for overseeing a team of Africa Safari Experts (ASEs). The successful candidate will be entrusted with supporting the growth and development of the team from an operational and people perspective, in line with overall business needs.

Functional Responsibilities

  • Sales Operations Management
  • People Management
  • Sales and Admin Support
  • Ongoing Professional Development

Requirements

Qualifications

  • Matric (essential)
  • Tertiary qualification, with preference given to those with a Diploma or Degree in Travel and Tourism, Sales or Marketing (advantageous) 

Experience and Knowledge

  • Minimum of 5 - 8-years’ experience in a Travel Consultant role
  • Proven sales track record
  • Destination knowledge
    • Southern Africa expert: minimum of 3 – 5 years’ experience (essential)
    • East Africa and / or the Indian Ocean Islands exposure: 1-years’ experience (advantageous)
    • 1 – 3 years of experience working with Sales and CRM processes and systems (essential)
  • 1 – 3 years of leadership and / or people management experience (advantageous)
  • International travel experience (advantageous)

Competencies

  • MS Office and business systems
  • People management
  • Customer and prospect relationship management
  • B2B relationship management
  • Excellent communicator both written and verbal (listening, questioning, probing, etc.)
  • Conflict resolution
  • Decision making
  • Negotiation
  • Leadership
  • Organizational skills / time and task management
  • Change and implementation management
  • Aptitude to learn and translate into performance

How to apply

To apply, e-mail the following to recruitment@go2africa.com:

  • CV
  • Covering letter

Please clearly state the role (“Sales Team Leader”) in the e-mail subject line.

If you do not hear from us in 4 weeks of submitting your application, please regard your application as being unsuccessful.