Traveller Reviews

We’re proud to present our guest reviews on the most trusted, independent ratings and review platform, Feefo. They are every bit as independent as we are, which is why we love that every review you read about Go2Africa on Feefo is a genuine response from an actual client of ours.

We’ve built our business on listening to our clients, which is why we’re happy to share the great reviews that tell you just how excellent our service is, as well as the critical ones that showed us a place we could improve. We trust you’ll find both useful.

Kenya Safari

Date Rating Guest Comment Our response
Sunday
10
Sep 17
Service
Excellent

This was my second time booking an African safari thru Go2Africa and I was not disappointed. Their attention to detail was flawless and they worked with me evey step of the way. With so many connections, hotels and commuter flights to deal with, I was amazed at how timely and professional all their counterparts were. I was especially pleased with their recommendation that we try porini Lion Camp to get a real feel of a true African safari. It was beyond our expectations and we were immensely satisfied with the lodging, guides, food and professionalism of all their employees. Would absolutely return during my next trip to the Massai Mara!

Our response

Dear Michael,

Thank you for using us again and for taking the time to write this review - we really appreciate it. We are so pleased that Ashley put together a seamless itinerary for you and that every aspect met your expectations. We can't wait to help you plan your next trip to the Mara and we'll certainly pass on your compliments to all our safari partners in Kenya. Very best regards, Go2Africa

Dear Michael,

Thank you for using us again and for taking the time to write this review - we really appreciate it. We are so pleased that Ashley put together a seamless itinerary for you and that every aspect met your expectations. We can't wait to help you plan your next trip to the Mara and we'll certainly pass on your compliments to all our safari partners in Kenya. Very best regards, Go2Africa

South Africa & Botswana Safari

Date Rating Guest Comment Our response
Sunday
03
Sep 17
Service
Excellent

Lauren was absolutely great! She patiently helped us work through options for our first trip to Botswana and South Africa, answering all our questions, making sensible suggestions, all resulting in the trip of a lifetime. Our stays at Sanctuary Stanleys (Okavango Delta) and Phinda Rock Lodge (Phinda Private Game Reserve in KwaZulu-Natal, South Africa) were phenomenal with excellent guides and tracker.

Our response

Hi Suzanne,

Thanks for letting us know how great Lauren was in helping you plan your safari to South Africa and Botswana, especially around answering questions and making sensible suggestions. We will definitely pass on your compliments to our safari colleagues at Stanley's and Rock - they'll be thrilled that you had a wonderful time! Very best regards, Go2Africa

Hi Suzanne,

Thanks for letting us know how great Lauren was in helping you plan your safari to South Africa and Botswana, especially around answering questions and making sensible suggestions. We will definitely pass on your compliments to our safari colleagues at Stanley's and Rock - they'll be thrilled that you had a wonderful time! Very best regards, Go2Africa

Land and Water-based Game Viewing and Top Experiences in Victoria Falls

Date Rating Guest Comment Our response
Saturday
02
Sep 17
Service
Excellent

Our trip, as far as destinations, was fantastic--a wonderful life experience. What didn't work for me was dealing with a company whose time difference between Colorado and Capetown was 8 hours; our Agent was out of the office for several days at least twice for a national or personal holiday; their software is different from ours and caused me a problem until I figured it out; fees for Visa charges were 1 to 3% and needed to be added onto the cost. (You have to know the money is exchanged somewhere along the line. Perhaps an American Company hides the fact better.) and obviously, you need to be computer savvy. An experienced traveler would have anticipated these things and probably coped better than I did. So if you know what you are doing, I think you will have a great experience. If I were to do it over, I would look harder for someone in the US--but that doesn't mean I wouldn't end up with Go2Africa anyway.

Our response

Hi there,

Thank you so much for letting us know that your trip to Southern Africa was fantastic and a wonderful experience, and also for the feedback. Tracy took over from your first agent, Bronwyn, when she was away. The excellent advice we provide is due to us being on the ground in Africa so we can constantly assess how to provide clients with the best possible experience. We're so sorry you experienced a problem with the online payment system but are pleased that you managed to figure it out.

Please get in touch with your bank and Visa if you are concerned about the fee. This is a standard fee that is charged by credit-card companies. They should be able to give you an exact breakdown of what the charges were.

We pride ourselves on helping first-timers and 'inexperienced' travellers come to Africa safely, and are so glad that you were able to experience Africa for yourself. Very best regards, Go2Africa

Hi there,

Thank you so much for letting us know that your trip to Southern Africa was fantastic and a wonderful experience, and also for the feedback. Tracy took over from your first agent, Bronwyn, when she was away. The excellent advice we provide is due to us being on the ground in Africa so we can constantly assess how to provide clients with the best possible experience. We're so sorry you experienced a problem with the online payment system but are pleased that you managed to figure it out.

Please get in touch with your bank and Visa if you are concerned about the fee. This is a standard fee that is charged by credit-card companies. They should be able to give you an exact breakdown of what the charges were.

We pride ourselves on helping first-timers and 'inexperienced' travellers come to Africa safely, and are so glad that you were able to experience Africa for yourself. Very best regards, Go2Africa

For more real-life reviews on Go2Africa's service from our clients, please click here.

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