We love Africa. We won’t show you the world; we’ll show you Africa, better than anybody else.
Yep, most travel companies claim to be the best so here is our public pledge that keeps you, our traveller, firmly at the heart of what we do. We call it the Go2Africa Big 5 Guarantee:
#1 Your consultant is an Africa Safari Expert
She is well travelled, has firsthand experience in the destinations she recommends, and backs up her practical knowledge with written certification. She is dedicated to (and rewarded for) matching the right lodges and activities to your travel preferences. We don’t own any lodges or activities, which makes us a truly independent source of travel advice and frees your Expert to focus exclusively on what is right for you.
Watch our short video on the right to see some of our Africa Safari Experts' favourite wildlife moments.
#2 We offer real value at a fair price
When travel deals focus on being cheap, their purpose is to meet sales targets, not your needs. We believe in being the co-creators of your dream safari. Our job is to recommend the right suppliers and negotiate hard with them to give you the best possible value. We won’t offer you a one-size-fits all itinerary. We don't give the kind of false value that turns sour when you discover (too late) that some essential and expensive cost was not included. We do offer free, unbiased advice plus real value for a fair price.
#3 We do tailored luxury with extraordinary experiences
Most travel agencies sell standard tours off of brochures. We don’t. Your Africa Safari Expert listens to what you want, finds the places and experiences that best suit your needs and treats your vacation like a once-in-a-lifetime journey. We believe in customising every safari with the potential for extraordinary moments, linked by smooth logistics and 24/7 emergency support from your front door to Africa, and home again. We do tailored travel because it makes all the difference to the memories you will treasure decades from today.
#4 We give peace of mind
We’ve earned our excellent reputation. Since 1998, we’ve brought more than 60 000 travellers to Africa, making us one of the most trusted safari specialists. Our accreditation bonding with the Southern Africa Tourism Services Association (membership 1070) and super-secure online payment system keeps your money safe with us. Our above-and-beyond attitude to service means we'll reconfirm all your travel services for you free of charge and be there for you with 24/7 emergency support during your safari.
Read what real travellers said about our support during the Nairobi Airport Fire.
#5 You choose how we communicate
We are proud of our tech savvy approach to online travel and offer you a range of communication options – you decide what’s easiest and most convenient for you: email, Skype, instant messenger or toll-free phone call. We'll even call you back at a time that suits you and if you submit an enquiry via our website, we promise to reply within 24 hours (48 hours over the weekend).
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African Safari Experts